# London Tradition

> London Tradition is a British heritage brand that designs and manufactures premium outerwear, all expertly handcrafted in East London since 2001. Twice awarded the Queen's Award for Enterprise in International Trade (2014 and 2020).

## About

London Tradition was founded in 2001 in the heart of East London, where British garment manufacturing has thrived for generations. We specialise in handcrafting premium duffle coats, pea coats, and outerwear using the finest double-faced wool cloth. Every garment is cut, sewn, and finished by hand in our London factory by our skilled team of tailors.

## Products

We offer a curated range of men's and women's outerwear:

- **Duffle coats** — our signature product, crafted from double-faced wool with genuine horn toggles and hand-stitched leather loops
- **Pea coats** — classic British naval-inspired outerwear
- **Trench coats** — timeless waterproof designs
- **Capes** — heritage-style women's outerwear
- **Quilted jackets** — lightweight layering pieces

### Sizing

Men's standard sizes range from 36 to 46. Women's standard UK sizes range from 6 to 16. We also offer sizes beyond the standard range and fully made-to-measure options.

### Pricing

All prices are in pounds sterling (GBP) and inclusive of VAT where applicable.

### Guarantee

We offer a lifetime guarantee covering manufacturing defects and material faults. As the manufacturer, we have full control over quality and craftsmanship.

## Services

- **Bespoke tailoring** — fully customisable, made-to-measure outerwear with your choice of fabric, toggles, buttons, pockets, and detailing
- **Find My Size** — an interactive sizing tool that provides personalised size recommendations from manual measurements or smartphone camera body scanning
- **Repairs** — we offer repair services for all our products to extend their lifespan

## Shipping & Returns

- Worldwide shipping available
- Free UK shipping on all orders over £150
- No customs duties for EU orders (products are made in the UK)
- 14-day return and exchange policy (excluding bespoke orders)
- Extended 45-day return window for December orders
- Refunds processed within 5 days of receiving the return

## Payment

We accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Klarna (buy now, pay later), and Clearpay.

## Contact

- **Email**: support@londontradition.com
- **Address**: 96b Wallis Road, London E9 5LN
- **Company**: London Tradition Ltd, registered in England and Wales (company number 4353824, VAT number GB784432020)

## Pages

- [Home](https://londontradition.com)
- [Men's Collection](https://londontradition.com/shop/men)
- [Women's Collection](https://londontradition.com/shop/women)
- [About Us](https://londontradition.com/about): Our story, founders, craftsmanship, and awards
- [Bespoke Tailoring](https://londontradition.com/bespoke): Custom-made outerwear service
- [Blog](https://londontradition.com/blog): Articles about our products, craftsmanship, and heritage
- [FAQs](https://londontradition.com/faqs): Frequently asked questions
- [Contact Us](https://londontradition.com/contact): Get in touch via our contact form
- [Return Policy](https://londontradition.com/return-policy): Returns, exchanges, and refunds
- [Privacy Policy](https://londontradition.com/privacy): How we handle your data
- [Terms and Conditions](https://londontradition.com/terms): Usage terms and legal information
- [Accessibility](https://londontradition.com/accessibility): Our accessibility commitment